Sorting at Sixty Miles an Hour: The Vanished Genius of America's Railway Mail Clerks
Before computers could route a letter, a small army of railway mail clerks memorized the entire American postal geography — thousands of towns, routes, and distribution codes — while sorting mail at full train speed in lurching, dimly lit cars. Their expertise was extraordinary, their working conditions were brutal, and when the trains stopped running, every bit of that knowledge simply ceased to exist.